Blizzard responds to Diablo 3 hacks, admits there were intrusions
Blizzard has been quick to respond to complaints of players’ accounts getting hacked in Diablo 3. The game had an extremely rocky start with the always-on DRM showing how annoying it can be for legitimate users. However, in spite of these security measures in place, we have reports of hacking on the official Blizzard forums.
“Historically, the release of a new game — such as a World of Warcraft expansion — will result in an increase in reports of individual account compromises, and that’s exactly what we’re seeing now with Diablo 3,” Blizzard revealed to Joystiq.
“We know how frustrating it can be to become the victim of account theft, and as always, we’re dedicated to doing everything we can to help our players keep their Battle.net accounts safe — and we appreciate everyone who’s doing their part to help protect their accounts as well.”
You can protect your account by buying an authenticator, and if you have a smartphone – the app is free for it. It does not look like they are that effective, because people have been hacked inspite of using an authenticator to protect their accounts.
Blizzard mentioned that they have an ingenious security measure in place.
“We also have other measures built into Battle.net to help protect players. Occasionally, when Battle.net detects unusual login activity that differs from your normal behavior — such as logging in from an unfamiliar location — we may prompt you for additional information (such as the answer to one of your security questions) and/or require you to perform a password reset through the Battle.net website.
“World of Warcraft players might be familiar with this security method already, and Diablo III players may begin to encounter it as well.”
In case you get hacked, there is an official “Help! I’ve Been Hacked!” tool here.
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