The Fair Trade Commission raids Blizzard’s offices and launches an investigation

Posted By | On 30th, May. 2012 Under News | Follow This Author @KartikMdgl


The Fair Trade Commission has raided Blizzard Korea’s offices over allegations of refusing to refund money to gamers who were unhappy with the way Blizzard handled things after Diablo 3’s launch.

It’s a known fact that they completely messed up Diablo 3’s launch, and it was met with much vitriol, so much so that many gamers even filed complaints with the FTC. The reason for the errors and outages, according to Blizzard, was due to the unexpected traffic which completely messed up the login servers.

The FTC says what Blizzard had done was an anti-consumer activity, and it should refund people unhappy with the product. “We have received many complaints from Diablo 3 users,” revealed Kim Hyung-Bae, who is a  spokesman for the FTC. He added that an investigation was underway, and they raided Blizzard’s office in Seoul to gather evidence.

They are currently discussing whether Blizzard should be held accountable for inadequately preparing after knowing there were a lot of pre-orders for the game. Diablo 3 was a huge commercial success with over 6.3 million copies sold so far and it has become the fastest selling PC game ever.

Blizzard has responded by doubling server capacity and has assured people that these problems will go away soon. Stay tuned for more updates.

Tell us what you think in the comments section below.

 via Koreatimes.kr.

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  • jobijoba

    I think i can speak on behalf of the whole french community.
    This game forces people to be connected to their servers, whether you want to play alone or not. Why not. But the problem is, it just does not work. Servers are often down, when you succeed in connecting you have to deal with great lags.
    The main problem is about communication. A LOT of threads on the forums are closed without explanation, the french community has no information from Blizzard (we have to go on the UK forums to get some).
    Hundreds (thousands?) of messages are posted every hour, people are really fed up with the disappointment of not being able to play after work. No answers from Blizzard, except to close threads and making us even more mad at blizzard.
    That was the last time i buy a Blizzard game.

    I paid. We paid. Problems happen, but too much problems with a disrespectful lack of communication is too much.


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