I e-mailed customer service, and they said to call their video game department @410-586-3685, and they would send me the map no problem.

I called the number above, and they basically said they were aware of the problem but that they run out of premium edition games and that we were SOL. Before the game was shipped, I wasn’t notified that they ran out of premium edition games, nor was I given the opportunity to cancel my order because of it. They just shipped the retail version to me. On the phone with the video games department, I wasn’t given any options: not for a refund, not for a partial refund, not for a free gift card because they couldn’t include the items which I ordered but did not receive.

Getting a full refund for this game would be a challenge, because of the way the receipts were made for this e-card+game+map bundle. The receipt actually says it’s $49.95, with no receipt for the extra $10 that was paid for the bundle. So basically they separated the game and e-card.

Just think.. All they had to do before shipping out the item was to e-mail people with pre-orders and tell them they run out of premium edition versions of the game and ask them if they want to cancel their orders.

I’ve since contacted Bethesda Softworks about this situation, just to let them know that a well-known retailer was selling premium editions of their software and sending out retail versions. I’ve also sent in a complaint to wal-mart and am awaiting a response to both.

Apparently, a lot of people pre-ordered this game and got the retail version, thinking it was the premium version just because it had a basic map included. After doing various web searches, many are claiming that they have actually gotten the textured map with the PS3 version of the game, despite an earlier report from a well-known site that claimed the ps3 premium edition map was not textured but the 360 version was.

It seems like there is a lot of confusion regarding who got the premium edition game and who didn’t. Since my game case does NOT say it’s the premium edition and the map is not textured, I can only say that I DON’T have the premium edition despite paying for it.

Guess what? The review embargo is being lifted at 1 P.M the day before Skyrim’s release. The internet will be flooded with Skyrim reviews and details long before people even think about driving out to GameStop for midnight releases. Calm your tits buddy. OBVIOUSLY they’re going to give an extra incentive to buy it early. If you don’t want to buy it early, that’s fine, you just won’t receive the benefits. Early bird gets a tastier worm. Also, PS3 players, like myself, don’t care about DLC being released a month later for the PS3. Skyrim has AT LEAST 200 hours of game play in and of itself. I don’t feel alienated. I recognize the need for strategic marketing. I want games like Skyrim and Fallout 3 to continue to be produced by companies like Bethesda that pour resources into a game and support it for years after ship date. Be thankful, child.

Entire companies don’t need to base their market strategy around your convenience or preference.

It sounds like you are a very passionate fan of the Elder Scrolls games, so I bet your mind is already made up and you will buy the game.

Your infantile rant to the deaf ears of the internet is pointless.

The PS3 version should be fine. I think they have a deal with Microsoft, that’s why they’re favouring the Xbox 360 version.

What idiot moronic company would do such a thing to their customers!? Bethesda…

Well we’ll see who’s laughing when their games are pirated out of spite and revenge. 🙂 Enjoy sticking your hands down 360’s pants Bethesda!