A new error for the PlayStation 4 has cropped up. Users are apparently suffering from an issue which results in no audio, the controller not working and an odd grid-like display appearing on-screen.

Switching to safe mode does nothing apparently and occurs as soon as the console is turned on. Other users, especially on GAF, have been facing a similar issue ranging from games like Battlefield 4 (and no, it’s nothing like the earlier CE-34878-0 error which affected the multiplayer), Killzone: Shadow Fall and Assassin’s Creed 4. It’s not as strong as the above picture, but still very noticeable. You can check them below:

The HDMI cable isn’t the problem this time around – which resulted in some display problems in the beginning for the PlayStation 4. It looks to be more of a GPU issue this time around or simply a firmware glitch. Who’s to say? As it stands, the best advice that has been offered as of now is to simply “Call Sony”.

Have you been facing this same error? Let us know in the comments.

Source: Reddit and PlayStation Forums

@Definity_DJJ Let me have sometime from our customer service team try to help you. Best way to contact you?

— Peter Moore (@petermooreEA) November 19, 2013

@Definity_DJJ Jason, that's not true and not what our servers are saying right now, but again I'm offering to help.

— Peter Moore (@petermooreEA) November 19, 2013

While DICE hasn’t offered any update on the upcoming PS4 patch – with the Xbox 360, PS3 and PC versions also receiving updates – it’s obvious that glitches are still apparent, with many users complaining to Moore. Are you still experiencing the error or has mashing X repeatedly managed to get you into multiplayer?

Battlefield 4 will be releasing on November 29th in Europe for the PS4, with an Xbox One launch on November 22nd across 13 territories worldwide. Will the Xbox One version be safe from errors? We’ll find out this Friday.