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	<title>Federal Trade Commission &#8211; Video Game News, Reviews, Walkthroughs And Guides | GamingBolt</title>
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		<title>FTC Warns Companies About Warranty Restrictions on Consoles</title>
		<link>https://gamingbolt.com/ftc-warns-companies-about-warranty-restrictions-on-consoles</link>
					<comments>https://gamingbolt.com/ftc-warns-companies-about-warranty-restrictions-on-consoles#respond</comments>
		
		<dc:creator><![CDATA[Ravi Sinha]]></dc:creator>
		<pubDate>Sat, 14 Apr 2018 08:25:01 +0000</pubDate>
				<category><![CDATA[News]]></category>
		<category><![CDATA[Federal Trade Commission]]></category>
		<category><![CDATA[nintendo switch]]></category>
		<category><![CDATA[ps4]]></category>
		<category><![CDATA[Xbox One]]></category>
		<guid isPermaLink="false">https://gamingbolt.com/?p=333307</guid>

					<description><![CDATA[Console manufacturers have been told that warranty coverage can't be conditioned to specific parts or services.]]></description>
										<content:encoded><![CDATA[<p><a href="https://gamingbolt.com/wp-content/uploads/2017/04/xbox-scorpio-ps4-pro.jpg"><img fetchpriority="high" decoding="async" class="aligncenter size-full wp-image-294643" src="https://gamingbolt.com/wp-content/uploads/2017/04/xbox-scorpio-ps4-pro.jpg" alt="xbox scorpio ps4 pro" width="620" height="349" srcset="https://gamingbolt.com/wp-content/uploads/2017/04/xbox-scorpio-ps4-pro.jpg 620w, https://gamingbolt.com/wp-content/uploads/2017/04/xbox-scorpio-ps4-pro-300x169.jpg 300w" sizes="(max-width: 620px) 100vw, 620px" /></a></p>
<p>After extending a warning regarding warranty restrictions to cellphone and automobile manufacturers, the Federal Trade Commission (FTC) is aiming at console manufactures as well. According to <a href="https://www.polygon.com/2018/4/13/17231520/ftc-warning-video-game-console-makers">Polygon</a>, the FTC sent a warning to six unnamed companies, which include those that &#8220;market and sell&#8230;video gaming systems&#8221;, that they could not condition warranty coverage based on the consumer using certain parts or service providers.</p>
<p>Essentially, if your console has a third party part or has been serviced by someone that isn&#8217;t authorized by the company, then said console manufacturer cannot deny you warranty coverage or even void your warranty. That would be in violation of the Magnuson-Moss Warranty Act, enacted in 1975 and outlining a manufacturer&#8217;s responsibilities when it comes to doling out warranties.</p>
<p>Certain instances of &#8220;questionable provisions&#8221; observed by the FTC include:</p>
<ul>
<li>“The use of [company name] parts is required to keep your&#8230;manufacturer’s warranties and any extended warranties intact.”</li>
<li>“This warranty shall not apply if this product&#8230;is used with products not sold or licensed by [company name].”</li>
<li>“This warranty does not apply if this product&#8230;has had the warranty seal on the [product] altered, defaced, or removed.”</li>
</ul>
<p>Thomas B. Pahl, acting director of the Bureau of Consumer Protection for the FTC, stated that, “Provisions that tie warranty coverage to the use of particular products or services harm both consumers who pay more for them as well as the small businesses who offer competing products and services.&#8221;</p>
<p>Interestingly, as <a href="https://kotaku.com/let-him-fix-it-the-battle-over-who-gets-to-repair-your-1793154450">Kotaku</a> noted last year, the Entertainment Software Association (ESA) had lobbied against a &#8220;right to repair&#8221; legislation because such a legislation  it could have consequences on a console maker&#8217;s copyright protection measures. Regardless, the FTC wants each company to review warranties and promotional materials and insure they don&#8217;t imply that warranty coverage is conditioned to certain parts or services. These will be checked in 30 days. Failure to adhere to these directions could result in law enforcement getting involved.</p>
<p>What are your thoughts on all of this? Let us know in the comments below.</p>
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		<title>Sony Settles With Federal Trade Commission, Will Refund PS Vita Gamers</title>
		<link>https://gamingbolt.com/sony-settles-with-federal-trade-commission-will-refund-ps-vita-gamers</link>
					<comments>https://gamingbolt.com/sony-settles-with-federal-trade-commission-will-refund-ps-vita-gamers#respond</comments>
		
		<dc:creator><![CDATA[Martin Toney]]></dc:creator>
		<pubDate>Wed, 26 Nov 2014 17:35:39 +0000</pubDate>
				<category><![CDATA[News]]></category>
		<category><![CDATA[Federal Trade Commission]]></category>
		<category><![CDATA[FTC]]></category>
		<category><![CDATA[PS Vita]]></category>
		<category><![CDATA[ps3]]></category>
		<category><![CDATA[ps4]]></category>
		<category><![CDATA[sony]]></category>
		<guid isPermaLink="false">http://gamingbolt.com/?p=215272</guid>

					<description><![CDATA[Not a good thing to have in the spotlight coming up to holidays.]]></description>
										<content:encoded><![CDATA[<p><a href="https://gamingbolt.com/wp-content/uploads/2014/06/ps4-vita-ultimate-player-bundle.jpg"><img decoding="async" class="aligncenter size-full wp-image-198249" src="https://gamingbolt.com/wp-content/uploads/2014/06/ps4-vita-ultimate-player-bundle.jpg" alt="ps4-vita-ultimate-player-bundle" width="620" height="349" srcset="https://gamingbolt.com/wp-content/uploads/2014/06/ps4-vita-ultimate-player-bundle.jpg 620w, https://gamingbolt.com/wp-content/uploads/2014/06/ps4-vita-ultimate-player-bundle-300x168.jpg 300w" sizes="(max-width: 620px) 100vw, 620px" /></a></p>
<p>The PlayStation Vita is a great little handheld gaming system, it offers a selection of great games on the go plus access to many PlayStation Classics, I myself have played Castlevania many times on it. But beyond that, there isn&#8217;t much you can do with your Vita that&#8217;s practical.</p>
<p>Sony were brought to bear by the Federal Trade Commission over claims that they had knowingly misrepresented the Vita and exaggerated its capabilities in their advertising for the device which has been in constant competition with, and constantly losing to, Nintendo&#8217;s 3DS.</p>
<p>The Federal Trade Commission specifically took umbrage over the claims that players could pause any PS3 game and continue to play at any time they wanted on the Vita by way of Cross-Save, a feature that&#8217;s only supported by a select group of games. This was compounded by failure to mention that both a PS3 and Vita build of the game were required to use the function.</p>
<p>A Sony spokesperson said, &#8220;The advertising at issue in the FTC inquiry went to market more than two years ago at PS Vita’s launch in February 2012. Although we have a strong difference of opinion with the FTC as to the message that PS Vita purchasers took from that advertising, we decided to settle the FTC’s inquiry in order to focus on the PlayStation 4’s momentum into this holiday, where PlayStation Vita continues to play an important role.&#8221;</p>
<p>Sony has since settled the case with the settlement terms being that Sony will not make misleading claims in the future (presumably across the board) and will also refund anyone who purchased a Vita before June of 2012. The refund comes in the form of $25 or credit. Or a voucher worth $50 that is reserved for use on merchandise. If you&#8217;re eligible for this Sony will reach out to you.</p>
<p>[<a href="http://venturebeat.com/2014/11/25/sony-will-refund-consumers-over-deceiving-playstation-vita-ads/">Source</a>]</p>
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