EA bans player from playing Dragon Age 2 for calling them “Devil”

In what appears to be a tottaly unfair practice, it appears EA are banning people from accessing their legally purchased copies of Dragon Age 2 if they were vocal about their displeasure regarding the game over at the official Bioware forums.

One particular case in point is  of VWARE, a user who got banned for accusing Bioware of “selling their souls to the EA devil”. He agreed that it was fair to ban him from the forums for 72 hours, however was shocked when he realized that he can’t access his Bioware social account and activate his recently purchased copy of Dragon Age 2.

Here’s the complaint he posted as a result of that:

So.
My other account got suspended yesterday for 72 hours. My suspended v_ware account has all my Bioware games registered to it. My other games are Mass Effect 2, Dragon Age: Origins and Awakening. I have played every game off Bioware since KOTOR, which is my favourite game of all time.

Since I have these other games and off course have played the DA2 demo, my previously unlocked DA2 content is assigned to this account.

When I got the mail I was curieus. I wanted to know what I did that was offensive. The mail stated that I was suspended for inappropriate content. There was no further explenation to what the particular reason was.

On EA Live Chat they told me that that I said: “Have you sold your souls to the EA devil?” (This is a quote, don’t suspend me again)

Now, those are the words I said, you can’t argue with that. I’m not going to try and sugarcoat that, let me just say in my defense, I have always been a pretty reasonable person on this forum. So I agree that you guys suspended my account from the forums for 72 hours. Btw, this is the first time I got suspended.

What I don’t agree with is that I can’t activate my new DA2 game.

This is the deal. I just got my Bioware Signature Edition from the store. I allready knew I was going to play it without the extra content since I can’t activate my extra codes. What I did not know was that I needed to activate the game before being abble to play it. So now I’ve got a dead game for 50 euros. Pity.

So for your consideration. Please let someone who payed for his game at least play it.

In response, a Bioware mod said the following:

Please review the EA Community Terms of Service, particularly sections #9 and #11. There are two levels of enforcement here:

1. BioWare community bans are forum-only and can be for as little as 24 hours. These bans should have no effect on your game, only your ability to use all the features of this website/community. these bans are handed out by BioWare Moderators as the result of our travels around the forum and/or issues reported by fellow community members.

2. EA Community bans come down from a different department and are the result of someone hitting the REPORT POST button. These bans can affect access to your game and/or DLC.

Because the BioWare community now operates under the same umbrella as all EA Communities, community members here have all explicitly agreed to abide by and be governed by both sets of rules. Consider it an added incentive to follow the rules you say you’re going to follow.

If there are further questions or concerns, please send them to me via private message. Thank you.

End of line.

As you can see, they admitted that the forum ban had resulted in not being able to activate his copy of Dragon Age 2. We think this is a unfair practice on EA’s part as banning someone from accessing the game just because he didn’t think too kindly of them isn’t the right thing to do.

We hope the ban gets lifted soon and the user can finally play the game he paid money for.

Let us know your thoughts in the comments below?

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  • http://Website stupid.

    let the piece of $hit wait 72 hours, f’n nerd cant wait then he shouldn’t have talked $hit on their forums. DUH. Fuckin idiot.

    • http://Website trabv\

      Stupid…. summarizes your post ery well.

      WHY should a FORUM BAN make it so YOU CAN’T PLAY A GAME YOU PAID FOR for ANY LENGTH OF TIME? Stupid is as stupid does.

  • http://Website beqerel

    and how to call them for dx11 nvidia shitty performance

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  • http://Website Andree

    This is UTTER BULLSHIT how can they get away with this? Because people let them,im glad their games just suck ass all the tim

  • http://Website Devvil

    FCUK You BioWare and FCUK you EA !!!!

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  • http://Website ConcernedCitizen

    EA’s terms of service do not supersede property law. He had a reasonable expectation to the continued use of his legally purchased product. The terms of service on a web forum would not reasonably be found, in a court of law, to revoke the rights this man had to the use of his legally obtained property. He had a license to access the content on his DA2 game disc and there is no legal justification present here for the actions of EA. This is a clear violation of consumer rights.

  • http://Website Thayer79

    This is ludicrous. Do you think the courts would support EA if they went up to a consumer that just bought the game and confiscated it from their hands. If they want the game back then they have to refund the money. There was a transaction made and the gamer has legal protection under the fact that they now OWN some of the rights to the game. It’s a purchase of rights to the game. Merchantability under Implied Warranty. He made a purchase and they have a legal obligation to provide access to his purchase. There are such things called Consumer Protection. It is fraudulant to take money from someone in a legal trade and then revoke their rights to use their purchase.

  • http://Website Hollow

    EA Devil has gone to far this time! every game they get there claws into start to have it life sucked from it in the most painful way. I for one think it’s time to stop them.

  • http://n/a roman

    call the waaaambulance hes banned for 72 hours? big deal

    try calling S2 games (heroes of newerth) the devil, you will be banned forever

    • http://Website RobbyT15

      you don’t get it. he was banned from the forums for 72 hours by bioware. then ea came along and locked him completely out of his game for good. not just for 72 hours. basically he paid for the game and ea isn’t allowing him to play it.

  • http://Website Chrissd21

    Welcome to PC gaming of today.

    When FarCry2 was about to come out and the news came that they were mounting DRM after DRM on the game. A system like Sony’s rootkit, a system like Ubisoft’s online always, punkbuster style anti cheat system which bans if you use a hex editor (was in an I.T. Security course at the time, if you work in the biz you apparently can’t play), a DVD checker, etc, etc, etc.

    Looked horrible. I made the point in the forums that there’s a fine balance between secure and unusable, and the game was getting to the unusable point very quickly. I was told that my account would be banned, access to the game denied and banned by IP instead of just forum if I kept it up.

    One post.

    Annoy the mods you get fried. Always has been that way, always will be that way. Just now they can hit you a lot harder. Don’t like it, shut your mouth and put up with it or don’t play seems to be the choices we have. Or sue the fkers for violation of privacy, secretively taking over your computer, denying your legitimate access to a purchased game and such.

  • http://Website ACTAembassador

    And people wonder why others pirate games in the first place…

    HAhahahahahaha.

    On another note: it is a very obvious violation of consumer rights like another poster stated. He could take this to court possibly.

  • doub7

    Utterly ridiculous. Have the utmost respect 4 Bioware as a company but this is just wrong. I luv u Gamingbolt, please don’t ban me…lol.

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  • http://Website clayton

    EA has been ticking me off since the scam that was 5 limited installs of bdts dlc on ME1. This just takes the cake.

    I will NOT buy or support another EA franchise again! If I want to play one of their games, I’ll just TORRENT IT INSTEAD!

  • http://Website Mr. Hawke “Champion”

    yeah he deserved it don’t talk shit on their forums easy.
    and ea games service agreement holds ironclad in court since you were warned of badmouthing them on their site.
    and seriously make another account and stop being a whining bitch if you cant redo a damned demo that takes 24 minutes.
    sincerely “The Champion” Mr. Hawke

  • http://Website Mr. Hawke “Champion”

    btw if he was stupid enough to take one of the few remaining game comps to court over his own mistakes given the fact that all agreed to contracts hold up in court.
    well lets just say 60 bucks isn’t worth a 20,000 dollar case

  • steve007

    They the devil I know I been tricked as well >_< I hope there burn Like the rip off artist they are . steal my money and band me form my content and games I bought Gerrr I dislike them and yet they get away with it

    What i am saying is If they give you coupons on the phone or the support site
    Don't take them thats how they trap you then they give you content to fix your games to make it work then you got other issues thats when they mess with your account take back what they give you as you think you fix your game they band and disable you for good call you a fisher and gotten free stuff see they want you to fall in this trap band and disable your account so you lost and of story they won took your money and you can't get it back

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  • decil

    EA is evil, EVIL!!

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