GAME Messes Up Metal Gear Solid 5: The Phantom Pain Pre-Orders

UK retailer incorrectly charges customers, and confusion ensues.

Posted By | On 27th, Aug. 2015

metal gear solid 5 the phantom pain

With any launch of this magnitude, minor screw ups are bound to happen, and that is exactly what happened with UK retailer GAME. Earlier today, reports began to crop up that GAME had canceled hundreds of pre-orders for the Limited Edition of Metal Gear Solid V: The Phantom Pain, which caused a bit of a furore. However, in a statement released to Gamespot, GAME clarified the situation, stating that 370 pre-orders for the standard edition of the game had been incorrectly processed and charged as the Limited Edition, leading to cancelations.

“Regrettably, due to a technical issue with our computer systems, 370 customers who pre-ordered the Metal Gear Solid V standard edition have had their orders incorrectly charged,” a spokesperson said.

“Our customer service and store teams are currently working to contact all those impacted and refund any over payment. We apologize for any inconvenience caused.”

It sucks for the players who had pre-ordered the game, and now may have to wait a while after the launch day before they can get their hands on it.

Metal Gear Solid V: The Phantom Pain launches September 1 on Xbox 360, Xbox One, PS3, PS4, and PC.


Amazing Articles You Might Want To Check Out!

Share Your Thoughts Below  (Always follow our comments policy!)



Keep On Reading!

Shinji Mikami Comments on Tango Gameworks Closure

Shinji Mikami Comments on Tango Gameworks Closure

"Sad," said studio founder Shinji Mikami in a brief post on social media platform X.

Spin Rhythm XD Announced For PlayStation Consoles, Releases July

Spin Rhythm XD Announced For PlayStation Consoles, Releases July

Spin Rhythm XD is available now on PC, and the game currently stands at a very positive aggregate rating on St...

Street Fighter 6 Releases Akuma’s OST Ahead Of Character’s Release This Month

Street Fighter 6 Releases Akuma’s OST Ahead Of Character’s Release This Month

Akuma will be added to Street Fighter 6's roster on May 22, and that addition will be accompanied by a game ba...

Nintendo World Championships: NES Edition Announced, Out on July 18

Nintendo World Championships: NES Edition Announced, Out on July 18

The upcoming release hopes to emulate the massive 1990 Nintendo World Championships event in the comfort of pl...

Akimbot is a 3D Platforming Action Game Inspired by Classic PlayStation Titles

Akimbot is a 3D Platforming Action Game Inspired by Classic PlayStation Titles

The 3D platforming action title will feature a variety of weapons, as well as movement options for players to ...

Marvel Rivals Closed Alpha Build Datamine Reveals List of Playable Characters

Marvel Rivals Closed Alpha Build Datamine Reveals List of Playable Characters

The datamine indicates that there are a lot more playable characters in Marvel Rivals than the closed alpha an...