GamersGate boss replies to pricing issues

"I can’t promise it will never happen again."

Posted By | On 01st, Jan. 2013

GamersGate boss replies to pricing issues

About two weeks back, GamersGate went crazy, selling entire collections at unbelievably low prices. By low, I mean dirt cheap.

The Bethesda collection, which compiled all Dishonored, Fallout 3, Fallout: New Vegas, Skyrim, Oblivion, Brink, Rage, Doom 3 and Hunted and Rouge Warrior was being sold at an unbelievable $26, and the Borderlands 2 Four Pack was being sold at $5.63, which, after the revisions, is now being sold at $179.99.

Obviously, the site was bombarded with sales and orders and their servers went down, and some of the people who made their orders luckily got their Steam codes too. Later, though, GamersGate started sending out e-mails telling everyone that they will bee given refunds soon and these prices were errors.

The GamersGate CEO Theodore Bergquist has now responded to this issue.

gamersgate

“We manage the world’s largest catalogue of games for digital sales, this years holiday sale was the biggest on the net,” Bergquist said when asked by True PC Gaming what exactly caused this issue. “Our program grossly multiplied the discounts we were authorized to offer on these bundles and they were advertised at way below cost.”

But will it ever happen again? Can we be sure that this was just a one time thing and will never be repeated in the future? Bergquist cannot promise that.

“We handle the biggest digital store on the net, with more than 4000 games and thousands and thousands of transactions every day. I can’t promise it will never happen again,” he said. “I can promise though that we do everything we can to improve our system and support on a daily basis and when things like this occur. We value our customers and the relationship with publishers and I think most of us can understand and accept sometimes there are errors.”

Well, looks like some people would be bitterly disappointed.

Were you one of those people who jumped on these mistaken and surprisingly low prices? Tell us in the comments section below.


Tagged With:

Amazing Articles You Might Want To Check Out!

Keep On Reading!

No, Final Fantasy 7 Remake Part 3 Isn’t a Shorter Game Than Rebirth, Clarifies Game Director

No, Final Fantasy 7 Remake Part 3 Isn’t a Shorter Game Than Rebirth, Clarifies Game Director

"It’s not about cutting out content; it’s making sure that it feels right, the speed at which the story pr...

Pokémon Legends: Z-A Was the Biggest Physical Game Launch in the US Since Tears of the Kingdom

Pokémon Legends: Z-A Was the Biggest Physical Game Launch in the US Since Tears of the Kingdom

Game Freak's latest had a strong debut in the region, both in physical units sold and overall dollar sales, ac...

ARC Raiders Trailer Paints a Post-Apocalyptic Picture of Hope Before Revealing Its Biggest ARC Yet

ARC Raiders Trailer Paints a Post-Apocalyptic Picture of Hope Before Revealing Its Biggest ARC Yet

The Queen seemingly has company, as a massive new ARC is revealed for Embark's extraction shooter ahead of thi...

Battlefield: RedSec is Free-to-Play – Battle Royale Confirmed for October 28th Launch

Battlefield: RedSec is Free-to-Play – Battle Royale Confirmed for October 28th Launch

The first battle royale mode in the series since Firestorm is dropping tomorrow and will be free for everyone ...

Former PlayStation Exec Says Chasing Live-Service Like Fortnite is like a “Mirage” on a “Sand Dune”

Former PlayStation Exec Says Chasing Live-Service Like Fortnite is like a “Mirage” on a “Sand Dune”

Shawn Layden spoke about his time at Sony working on single-player games, and the company's change in prioriti...

Former Halo: Combat Evolved Developer Says Halo: Campaign Evolved “Feels Genuine” and is “Gorgeous”

Former Halo: Combat Evolved Developer Says Halo: Campaign Evolved “Feels Genuine” and is “Gorgeous”

Marcus Lehto wrote about how impressive Halo: Campaign Evolved looks, noting that "it warms my heart to see Ha...