GAME Messes Up Metal Gear Solid 5: The Phantom Pain Pre-Orders

UK retailer incorrectly charges customers, and confusion ensues.

Posted By | On 27th, Aug. 2015

metal gear solid 5 the phantom pain

With any launch of this magnitude, minor screw ups are bound to happen, and that is exactly what happened with UK retailer GAME. Earlier today, reports began to crop up that GAME had canceled hundreds of pre-orders for the Limited Edition of Metal Gear Solid V: The Phantom Pain, which caused a bit of a furore. However, in a statement released to Gamespot, GAME clarified the situation, stating that 370 pre-orders for the standard edition of the game had been incorrectly processed and charged as the Limited Edition, leading to cancelations.

“Regrettably, due to a technical issue with our computer systems, 370 customers who pre-ordered the Metal Gear Solid V standard edition have had their orders incorrectly charged,” a spokesperson said.

“Our customer service and store teams are currently working to contact all those impacted and refund any over payment. We apologize for any inconvenience caused.”

It sucks for the players who had pre-ordered the game, and now may have to wait a while after the launch day before they can get their hands on it.

Metal Gear Solid V: The Phantom Pain launches September 1 on Xbox 360, Xbox One, PS3, PS4, and PC.


Amazing Articles You Might Want To Check Out!

Share Your Thoughts Below  (Always follow our comments policy!)



Keep On Reading!

Throne and Liberty Open Beta Starts Today on Xbox Series X/S, PS5 and PC

Throne and Liberty Open Beta Starts Today on Xbox Series X/S, PS5 and PC

The beta supports crossplay and will be available until July 23rd, 10 AM PST, for North America, Europe, Japan...

Devolver Digital is Announcing a New Title on July 18th

Devolver Digital is Announcing a New Title on July 18th

The indie publisher adds another title to its already packed release schedule, though it remains to be seen if...

Flintlock: The Siege of Dawn is Out Now

Flintlock: The Siege of Dawn is Out Now

A44 Games' Souls-lite hack-and-slash title is playable on Xbox Series X/S, PS5 and PC. It's also available on ...

Path of Exile’s Necropolis Won’t be Added to the Core Game

Path of Exile’s Necropolis Won’t be Added to the Core Game

Almost all its Uniques will be added to the Standard loot pool, but the Necropolis, Coffins and Allflame Ember...

Graft is the Next Project from BattleTech, Shadowrun Returns Developer

Graft is the Next Project from BattleTech, Shadowrun Returns Developer

Harebrained Schemes released a brief teaser on Twitter, seemingly revealing a sci-fi city and a strange struct...

The Precinct Has Been Delayed to Fall 2024

The Precinct Has Been Delayed to Fall 2024

"This additional time will allow us to fine-tune the gameplay, fix any remaining bugs, and provide the seamles...