From the survey:
“SquareTrade analyzed failure rates for over 16,000 new game consoles covered by SquareTrade Care Plans and found that the Wii experienced one-fourth of the common failures that the other systems have.”
Highlights of the study include:
- Looking at the first 2 years of ownership, 2.7% of Wii owners reported a system failure to SquareTrade, compared with 10.0% of PlayStation 3 owners, and 23.7% for Xbox 360 owners.
- Excluding ?Red Ring of Death? failures, which are covered by Microsoft?s 3-year warranty, 11.7% of Xbox 360 owners reported a failure.
- While the RROD problem continued to be the major issue for Xbox 360s purchased through 2008, early indications point to the problem abating in 2009.
- The most common types of problems seen with the PS3 and Xbox 360 were disc read errors and output issues. The Wii had more power and remote control issues than the other 2 systems.
