Those still facing issues on PC can receive a full refund until 2015 end.
Still facing issues with Rocksteady’s Batman: Arkham Knight on PC, even after the numerous months of fixing and patching? The developer has reached out to users on Steam to offer a full refund. This will be valid until 2015 end, no matter how long you’ve played the game.
Rocksteady stated on the game’s Steam page that, “We are very sorry that many of our customers continue to be unhappy with the PC version of Batman: Arkham Knight. We worked hard to get the game to live up to the standard you deserve but understand that many of you are still experiencing issues.”
You can also receive a refund on the Season Pass but it needs to be returned with the base game. Those who continue to stick around can see Warner Bros
So until the end of 2015, Warner Bros. will offer full refunds of Arkham Knight “regardless of how long you have played the product.” In addition, players can get get their money back if they bought the DLC pass, but only if they return it along with the full game.
For everyone else, Warner Bros. said it plans to “continue to address the issues that we can fix and talk to you about the issues that we cannot fix.” Those facing issues with the refund process have been informed by Valve that “For users still running into playtime based refund rejections, we are looking into what is causing those. Please wait to re-submit your refund until we have this resolved. Thank you.”
It’s a shame that things ended up this way for Batman: Arkham Knight on PC, especially considering how brilliant it was on consoles. What are your thoughts on the whole debacle? Let us know in the comments.