Overwatch 2 Defense Matrix Initiative Announced – SMS Protect, Machine Learning, and More Detailed

Blizzard Entertainment reveals its infrastructure for identifying bad behavior and cheating, like tying one's account to their phone number.

Posted By | On 28th, Sep. 2022

Overwatch 2 - Defense Matrix Initiative

To prepare for Overwatch 2’s launch, Blizzard Entertainment has announced the Defense Matrix Initiative. It “encompasses our infrastructure of systems designed to help protect the integrity of gameplay and promote positive behavior.” The initiative’s goals are promoting a positive experience, ensuring competitive integrity, and creating a safer community.

One method is SMS Protect, where players must tie their phone number to their Battle.net account. This is mandatory across all platforms, consoles included, to play the game (even for Overwatch 1 owners. Along with more security in case an account is compromised, it also ensures that disruptive players can’t return easily. Pre-paid and VOIP numbers are also not allowed.

The development team is also employing machine learning to weed out cheating, disruptive text chat ant and bad behavior. It leverages “multiple systems, including your in-game reports, to identify behavior that drives down the quality of the in-game experience.” Audio transcriptions will also be added a few weeks after release, which allows the team to “collect a temporary voice chat recording of a reported player and automatically transcribe it through speech to text programs.”

It is then analyzed for disruptive behavior with the audio file deleted after transcribing. The text files are deleted within 30 days of the transcription. No voice chat data is stored long-term. Furthermore, the team emphasizes that “Your reports matter—player reporting is one of the most effective methods for identifying and actioning disruptive behavior as quickly as possible.”

Overwatch 2 is out on October 4th for Xbox One, Xbox Series X/S, PS4, PS5, PC, and Nintendo Switch. Stay tuned for more details on how new players are being introduced to the game.


Amazing Articles You Might Want To Check Out!



Share Your Thoughts Below  (Always follow our comments policy!)



Keep On Reading!

The Settlers: New Allies Launches on February 17th, 2023 for PC

The Settlers: New Allies Launches on February 17th, 2023 for PC

A new video by Ubisoft Blue Byte outlines various changes based on feedback. The strategy title is also coming...

Crossfire: Legion Exits Early Access on December 8th

Crossfire: Legion Exits Early Access on December 8th

The full version will have 15 Campaign missions, 12 maps for PvP and PvE, 66 units, and nine commanders when i...

CD Projekt Wants to “Do More” Transmedia Projects Following Cyberpunk: Edgerunners Success

CD Projekt Wants to “Do More” Transmedia Projects Following Cyberpunk: Edgerunners Success

However, the company reiterates that it currently has no plans for a second season of the highly-acclaimed Net...

The Callisto Protocol is Reportedly 43.005 GB on PS5

The Callisto Protocol is Reportedly 43.005 GB on PS5

Pre-loads allegedly go live today, with the horror title launching on December 2nd for PS4, PS5, PC, Xbox One,...

Sony Santa Monica’s Next Game – Another God of War?

Sony Santa Monica’s Next Game – Another God of War?

Will the God of War developer instantly move forward to the series' next saga?

Nintendo Switch Sports – Version 1.3.0 is Live, Adds Golf and LAN Play

Nintendo Switch Sports – Version 1.3.0 is Live, Adds Golf and LAN Play

Golf also includes a Shot Assist mode for beginners. LAN Play allows up to eight players across multiple Switc...