Planetside 2 has a cheating problem but the team is taking care of it and are aware of the aimbotters, according to John Smedley, the boss of Sony Online Entertainment.
“If we have clear evidence of a person cheating we ban them. We search for any other accounts they have and we ban those too. We have very good hacking detection algorithms,” he posted on Reddit.
Spotting cheaters may be difficult for players but it’s not for the team, he says.
“Sometimes we suspend people for something while we actually suspect them of cheating. We’ll watch them when they come back and the GM’s are able to watch people while they play to make sure we’re satisfied they are cheating,” he revealed.
“Sometimes people say ‘But this guy is an obvious aimbotter’. That may be true. It may not be. There are a lot of really good people in this game. There are also aimbotting scumbags. Telling the difference can be tough for our players sometimes but it’s not for us.
“However we are careful about who we ban. We don’t just ban because some player reports and says person X is an aimbotter. We actually put in the time to confirm this.”
He also revealed that it’s a cat and mouse game with them making anti-hack system and hackers trying to circumvent it.
“Also please realize the fight against cheaters is not a war we will ever be finished with. We make new detection and anti-hack code, they spend time and try and work around it. It’s a constant effort. We just want you to know we hate them just as much as you do and we’re busting our asses to get them out of the game,” he said.
“Do we do it as fast as you might like? Not all the time no. But we also don’t want to falsely accuse people without solid proof.”
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