Sony Addresses PS4 Defects, “Affected Systems Represent Less Than .4% of Shipped Units”

Number is “within our expectations for a new product introduction,” according to Sony.

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The Sony PlayStation 4 has been facing its fair share of trouble since launch, with PSN outages and whatnot. Some users also reported before launch of their consoles being bricked or defective. A Sony representative has since addressed these concerns to IGN.

“A handful of people have reported issues with their PlayStation 4 systems. This is within our expectations for a new product introduction, and the vast majority of PS4 feedback has been overwhelmingly positive. We are closely monitoring for additional reports, but we think these are isolated incidents and are on track for a great launch.

“There have been several problems reported, which leads us to believe there isn’t a singular problem that could impact a broader percentage of systems. The number of affected systems represents less than .4% of shipped units to date, which is within our expectations for a new product introduction.”

Will these same problems hinder the European launch of the console on November 29th? We’ll find out in the coming weeks.

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  • Marko Novak

    4% yea right take a look at Amazon.com…over 50% of buyers got defective console!??! Canceled my (EU) preorder yesterday as well for PS4 as for Xbox. I work for my money not shitting it to be able to afford defective consoles…

  • kunalnanda

    0.4% of shipped, but not all shipped have been sold yet. So it is actually a lot higher than 0.4%. This is complete garbage and spin from Sony. The real numbers will come out soon enough.

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