Blizzard being sued over poor Battle.net security

Lawsuit claims Blizzard did not use money earned to protect consumer interests.

Posted By | On 12th, Nov. 2012

Two individuals have filed a class action suit against Blizzard, charging them with asking for unfair fees for authentication of Battle.net accounts and yet being unable to provide proper security.

The duo says Blizzard has more or less forced players to pay for authentication “in order to have even minimal protection for their sensitive personal, private, and financial data.”

“Defendants negligently, deliberately, and/or recklessly fail to ensure that adequate, reasonable procedures safeguard the private information stored on this website,” the complaint reads, mentioning that Battle.net has also suffered countless hacks. “As a result of these acts, the private information of plaintiffs and class members has been compromised and/or stolen since at least 2007.

“Most recently, on or about May 19, 2012, reports proliferated that class members’ Battle.net accounts had suffered a security breach (‘hack’) at the hands of unknown parties (‘hackers’), and on or about August 4, 2012, hackers massively breached Battle.net’s security and acquired the private information of all of defendants’ customers in the United States, as well as the remainder of North America, Latin America, Australia, New Zealand, and Southeast Asia.”

According to the claim, Blizzard charges $6.40 per person, meaning it has garnered $26 million, none of which has been used to prevent hacks.

Blizzard is being charged with “consumer fraud, unjust enrichment, negligence, breach of contract and bailment” all thanks to “security problem, and after-market fix” in its two latest games, StarCraft 2 and Diablo 3.

[GI International]


Amazing Articles You Might Want To Check Out!

Share Your Thoughts Below  (Always follow our comments policy!)



Keep On Reading!

PS5 Pro’s PSSR On Par with Nvidia DLSS and Intel XeSS, Says Developer

PS5 Pro’s PSSR On Par with Nvidia DLSS and Intel XeSS, Says Developer

Gergo Horvath, a Graphics Programmer at Gaijin believes that PSSR is not only on par with DLSS and XeSS, but a...

GTA 6 Publisher Explains the Importance of PC: “We Are Selective” About Platforms

GTA 6 Publisher Explains the Importance of PC: “We Are Selective” About Platforms

Take Two's Strauss Zelnick understands the importance of the PC platform, but the company still won't launch a...

Infinity Nikki – Ability Outfits, Curio Domain, and More Detailed in New Overview Trailer

Infinity Nikki – Ability Outfits, Curio Domain, and More Detailed in New Overview Trailer

The free-to-play "cozy" open-world title has reached 30 million pre-registrations before launching on PS5, PC,...

GTA 6 Xbox Series S Performance Concerns Are a Non-issue, Says Take Two CEO

GTA 6 Xbox Series S Performance Concerns Are a Non-issue, Says Take Two CEO

Take-Two chairman and CEO Strauss Zelnick is not worried about any concerns related to Grand Theft Auto 6's pe...

Marvel Rivals – Moon Knight Confirmed, First Trailer Revealed

Marvel Rivals – Moon Knight Confirmed, First Trailer Revealed

Marc Spector joins the battle, wielding the powers of Khonshu to disrupt the battlefield in NetEase's upcoming...

Metal Gear Solid Delta: Snake Eater’s Aim is to Ensure That the “Series Lives on for Future Generations”

Metal Gear Solid Delta: Snake Eater’s Aim is to Ensure That the “Series Lives on for Future Generations”

Metal Gear series producer Noriaki Okamura wants a newer generation of players to embrace the series whilst ma...