DualShock 4 Stick Problems: Sony Rep Advising People “Not to Press So Hard”?

Following the revelation that the PS4’s DualShock 4 has some issues with its analog sticks, especially after an image showing the left stick being worn down, a user on Reddit offered his own take on the issue. In fact, judging by the emails received by the individual, it would seem that he works in retail.

“I won’t mention my previous job (I was a DM there, and more… cough above regional cough) But I still get the corporate emails even though I quit a while back. There have been a few cases of this reported. The only reply that was worthwhile was from refurbishments department and it goes: ‘Tell people to not press so hard, or that is what my Sony rep tells me’, to which was replied ‘That is stupid, it is meant to be beat on’.” An image of the user’s email was also provided, which you can check out here.

“Then the final reply, ‘Just return them, maybe it is a fluke?!, 100+ cases of this happening, 100k controllers delivered, seems as though its not a worry’. They sort of ignored the fact that the PS4 is not out, and most folks are not even touching their controllers yet..

The user also specified that from his experience, there hasn’t been any problem with the controller after having it for 45 days. “But I sort of agree, only for one reason below. I do other game related work. For over 45 days I have used the ps4 controller and X1 controller (for 10 days) exclusively, nothing has ‘gone wrong’ yet. But I must admit I do prefer the X1 controller. Maybe 250 hours on them at this point. Not so much as any trouble.”

Take this as a rumour for now, because honestly, it’s the Internet. Does the DualShock 4 really have build issues or is it just a fluke after all? Let us know your thoughts in the comments.