Microsoft Removes Instructions And Files For Updating Xbox One In Offline State

"We’ve actually removed the page and we will work with customers directly"

Posted By | On 22nd, Nov. 2013

xbox-one-controller

Earlier today Microsoft removed information from their website which provided instructions on how to install the necessary day one Xbox One update while the system was not connected to internet. Along with the instructions, the update could be downloaded via a PC, transferred over to a flash drive, and then placed in the Xbox One for update. Bot the instructions and the update files have been pulled.

A Microsoft spokesperson had the following to say regarding the same. “The site was not an alternative way to take the Day One update and customers still need to connect to Xbox Live for the update. Because of the complexity of this customer support process we’ve actually removed the page and we will work with customers directly to make sure they have a smooth experience.”

The page it seemed was intended for use in an emergency situation in which gamers could not connect to the internet, but would still want to play their Xbox One’s the day the received them. An altruistic idea in thought, it was quickly becoming abused, necessitating Microsoft’s intervention.

As of now, if gamers run into update difficulties, they will need to call Microsoft customer support.

Source: EuroGamer


Tagged With: , ,

Keep On Reading!

Fairgame$ Officially Cancelled Over 3 Years After Its Announcement

Fairgame$ Officially Cancelled Over 3 Years After Its Announcement

An alleged internal email cites mixed "player feedback and retention results" alongside "challenging market co...

Monster Hunter Wilds: Ascendance Beta Listing Reportedly Spotted on SteamDB

Monster Hunter Wilds: Ascendance Beta Listing Reportedly Spotted on SteamDB

Much like the base game and previous releases, Capcom could be preparing a beta test for the expansion ahead o...

The Division 2: Echoes of Central Park Review – Scary and Satisfying

The Division 2: Echoes of Central Park Review – Scary and Satisfying

The Division 2 takes us to a corner of NYC that doesn’t pull its punches, delivering a neat little adventure...

The Outer Worlds 2: Side Effects Guaranteed Out on December 2nd, Adds “Hours of New Content”

The Outer Worlds 2: Side Effects Guaranteed Out on December 2nd, Adds “Hours of New Content”

The first of a two-part expansion retails for $14.99 and offers a new location, companion gear, Perks, Flaws, ...

GTA 6’s Biggest Leap Could Be How the World Reacts to Your Crimes

GTA 6’s Biggest Leap Could Be How the World Reacts to Your Crimes

Is it even a GTA game if you’re not committing any crimes? But we think GTA 6 could make getting away with t...

The Legend of Zelda: Ocarina of Time Remake Review – Masterclass

The Legend of Zelda: Ocarina of Time Remake Review – Masterclass

The Legend of Zelda: Ocarina of Time Remake's new visuals and great performance make this a beautifully paced ...