PlayStation Stars Loyalty Program’s Top Reward is Improved Customer Service, Angers Japanese Gamers

With the loyalty program's Japanese launch, gamers in the country are unhappy that customer service is a high-tiered reward rather than a baseline expectation.

Posted By | On 30th, Sep. 2022

PlayStation Stars

Sony’s new loyalty program—PlayStation Stars—is slated for a western release in October and has already been launched in Japan. However, Japanese gamers have already started voicing their criticism over one of the rewards that are part of the program. One of the highest tiered rewards in the program is better customer service.

PlayStation Stars essentially has four tiers. All players start at tier 1, and go up the tier over time by buying and playing games, and earning trophies. The fourth tier, which needs players to buy four full-priced games on the PS Store and earn 128 rare trophies to reach, rewards players with priority customer support.

Japanese players took to Twitter to criticise this fact, stating that customer care shouldn’t be something that has to be earned. Several Japanese players have taken to Twitter after Automaton revealed the tier 4 reward on Twitter.

Sony is yet to make a statement on these criticisms, and hasn’t yet revealed the rewards details for PlayStation Stars’ western release.


Amazing Articles You Might Want To Check Out!

Share Your Thoughts Below  (Always follow our comments policy!)



Keep On Reading!

The Rogue Prince of Persia – Platforming, Weapons, Boss Fight and More Showcased in New Gameplay

The Rogue Prince of Persia – Platforming, Weapons, Boss Fight and More Showcased in New Gameplay

Watch the initial portion of Evil Empire's upcoming rogue-lite, which outlines The Prince's various abilities ...

The Rogue Prince of Persia is a Standalone Game, Not Connected to Previous Entries

The Rogue Prince of Persia is a Standalone Game, Not Connected to Previous Entries

The rogue-lite title's story involves the Huns invading The Prince's kingdom, seemingly due to the latter reck...

Tales of the Shire: A Lord of the Rings Game Trailer Debuts on April 22nd

Tales of the Shire: A Lord of the Rings Game Trailer Debuts on April 22nd

A short ten-second teaser showcases the Baggins' home in the iconic region with a scarecrow hinting at potenti...

Dead Space Series on Ice Again, Motive Conceived Ideas for New Entry – Rumor

Dead Space Series on Ice Again, Motive Conceived Ideas for New Entry – Rumor

Electronic Arts allegedly decided this last Spring after sales of the first remake felt short of the publisher...

EA Says There is “No Validity” to Dead Space 2 Remake Rumor

EA Says There is “No Validity” to Dead Space 2 Remake Rumor

Giant Bomb's Jeff Grubb reaffirms that a remake was "definitely planned", though it's reportedly no longer und...

Star Wars Outlaws’ City of Mirogana is “Quite Compact”, Focuses on Density Instead

Star Wars Outlaws’ City of Mirogana is “Quite Compact”, Focuses on Density Instead

"What we wanted to do is to have something that is very dense in activities rather than super expansive where ...