Fans are asking for refunds over Elite: Dangerous dropping offline mode

And on this issue, I support the fans.

Posted By | On 21st, Nov. 2014 Under News | Follow This Author @Pramath1605

Elite Dangerous

Elite: Dangerous has been skirting the line of acceptability for a while now, as far as treatment of its consumers goes- for instance, the developers actually had the audacity to charge players full price just so they could beta test the game earlier this year. Now, it seems, the developers are trying their best to be ‘indie EA’ again, as just before the game was due for launch, they announced that it would not be supporting any kind of an offline mode at all– a clear violation of their promises to consumers before, who were willing to support the game’s development financially based on said promises.

Some people are obviously unhappy with how this has gone down, and they are asking for refunds, reportedly, flocking to the game’s forums to such a degree that the developer was forced to issue an official response:

“We have started responding to requests where there is a clear outcome,” said director David Braben.

“Those who have pre-ordered an Elite: Dangerous release version from our online store and have therefore not yet played the game are eligible for a refund.

” Those who have already been playing the game online in the Alpha and/or Beta phases, regardless of whether they backed the project via Kickstarter or purchased access to Alpha and/or Beta through our online store, are not eligible for a refund.”

That said, they did re-iterate that they would be looking into this on a case by case basis.

“We want to make sure we treat each person’s situation with the thoroughness it deserves, and have contacted each of them to ask that they bear with us over the next few working days if their circumstances do not fit either criteria above as we look into individual requests.”



Guys, maybe you all could have just, I don’t know, kept your promises?


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  • Jonathan Marcus Heslop

    Pathetic article.

    “Guys, maybe you all could have just, I don’t know, kept your promises?”

    The ONLY promise Frontier have made is to create Elite: Dangerous. ALL features are subject to change.

    Also they can charge whatever the market will bear for Alpha/Beta access to help them fund the game.

    • Targetdrone

      article is quite good, but your response might be a tad pathetic… because… well, they actually could have kept their promises, or at least, they could have refrained from telling lies…

  • Lone Stormcloak

    I definitely was not impressed with their request to charge for beta access (which I did not buy – why should I have to pay to play the unfinished version of a game I’ve already bought?), but hey, modern gaming right?

    Pulling offline mode only 30 days before launch is inexcusable though, especially considering that, by David Braben’s own admission, the cut was not due to a technical impossibility, but rather to a creative decision, a “vision”. I have absolutely no interest in MMOs or in a “shared universe”. When I want social interaction, I go out with my wife or I ring one of my friends, but as far as gaming is concerned, I’m strictly a solo player, I want no interference in my games from other people, no matter how small, but sadly online single player mode does not offer that.

    I respect that others like the social, interactive aspects of online gaming, but at the same time I wish others would respect my and other people’s desire to just play a game by ourselves, if that’s not asking too much from the white knights.

  • xatlatl

    Absolute tosh, I’m afraid. It’s a shame the Elite fanboys just can’t stop lying about this issue.

    A couple of noteworthy exchanges – both well past the point at which kickstarter orders were even possible, and at the point where they were taking pre-orders on their own web store.

    Just a couple of of many examples –

    “SP Offline with no internet connection required to start the game is a must for me, as I tend to spend a lot of the summer down my caravan, where there is no internet, apart from a very weak and intermittent gprs signal. Being able to play E : D in true SP offline mode would be great.”

    Michael Brookes, executive producer:
    “We’ve already stated that there is an offline single player mode in the game.”

    They left this impression going so long – always in terms indicating this was a feature that actually existed and was shipping with the game – that their own moderators were still telling people that everything was still as written on the kickstarter page up to a couple of days before they were suddenly told it wasn’t.

    Make your own judgement of their business ethics and don’t believe a word the Elite fanboys tell you about it. Top Frontier staff members at the executive and chief level repeatedly told their customers to buy the game, outside of kickstarter, knowing that those customers had no way to use the software if there was an always online requirement. And then mandated one anyway.


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