Xbox One Reportedly Suffering From Leaking Issues?

A few users have begun seeing white residue leaking from their consoles.

Posted By | On 29th, Dec. 2013 Under News

xbox one controller

An interesting issue has come up regarding the Xbox One. On the Support Forums, some users are complaining of their console leaking a white liquid, which seems to be the thermal compound which usually remains between the chip and heat-sink. For this to leak out though, the overall assembly would’ve been shoddy.

The user in question, CynicalAnarchy, even posted some images of the same, which show a white residue on the vent. Check them out below.

He stated tat, “I didn’t just take a picture as soon as I saw the residue I waited two weeks then I came here to the forums, to try and find out if I was the only one with the problem, and then today, I posted the pictures and contacted Microsoft, like the person up there suggested. I take relative good care for my Xbox, I’ve only place my controller or the mic on top of the Xbox.

“I haven’t spilled anything on it and the oily stickiness you see in the pictures is me trying to wipe it up earlier in the week, hoping the problem went away. I’ve read a few off the comment on the sites saying I’m a fake or a troll cause they don’t see any Xbox one games on my recent games, Both AC4 and BF4 are Xbox one games, the only ones I have. I can assure you this is not fake, I don’t have an actual camera, but I’ll see what I can do about getting a better picture.”

An N4G user TIER1xWOLFPACK suggested that, “This could be a capacitor on the motherboard they can leak fluid. Thermal paste won’t do that as it’s to thick and is more likely to dry up than run across the motherboard etc.”

Have you experienced this same issue? The Xbox One and PS4 have both been suffering from hardware problems since launch but this is relatively new. What are your thoughts on it and how legitimate is it? Let us know what you think below.


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  • d0x360

    No no no. That is clearly the residue from a shaken or upside down spray of canned air. He was trying to dust the top vent and screwed up. The Xbox doesn’t get hot enough to melt anything. It would have shut itself off from fan failure long before it got hot enough to do damage.

    • d0x360

      Also things don’t defy gravity and leak upwards

    • chris9465

      Thats not true…..if its over heated gas……hot air raises right? Well as hot air condenses what happens? What ever the gas, condenses back to a liquid Theres your defying of gravity and leaking up not saying thats what happened here but as a pipe welder i can give a thousand examples of a leaked substance being found above the leak

    • d0x360

      So it got so hot it turned a solid Into a gas which then cooled so quickly it turned back into a solid the moment it touched the top of the case? Use common sense. This is canned air sprayed upside down.

      You do realize that if something in there got that hot the system would have failed right? It wouldn’t run for 2 weeks after melting components. This guy is a troll and he’s laughing his butt off at every single person who buys this line of bs.

    • chris9465

      Reading comprehension is not something you excell at…… what i wrote again yawn

    • d0x360

      No I read exactly what you said
      Unfortunately what you said makes little sense when you consider how thermodynamics work. It couldn’t have cooled that quickly half an inch from the heat source. Even if it were true whatever melted would have caused SYSTEM FAILURE. His console still works.

  • d0x360

    Also thing don’t leak upwards and defy gravity

  • Felix

    I call BS on this too… i mean if anything my PS4 seams to get hotter than my X1 and its not leaking anything upward. I see this idiot melting a candle on top of his system…

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  • Nintendo Fan 4 Lif3

    I didn’t know capacitors could leak fluid, or any electronic stuff besides batteries leaked fluid. Good to know for when I get into PC gaming and I possibly run into this problem. unless this is a rare occurrence for the everyday PC gamer then I have nothing to worry about as long as I maintain it right?

    • Mike Litoris

      There isn’t a lot to maintain other than cleaning it once in a while actually unless you want to build a fully custom water cooled gaming PC. I honestly find this kinda hard to believe, the Xbox One and the PS4 are essentially PC’s and I’ve been building those since 1997 and I’ve never seen a capacitor leak unless it was a faulty one to begin with. There is too many morons around these days that would definitely enjoy spilling stuff on their consoles just to take some pictures of it to fool people into making them think it’s actually leaking. No offense to the people that brought this up though, if it’s legit then it definitely is a problem.

    • Nintendo Fan 4 Lif3

      Oh ok. May I ask how the water cooler works exactly? And yeah Microsoft is gonna have the heat coming down their backs if this doesn’t turn out to be an isolated incident.

  • Lick my Ballz

    Eh, just sounds like someone who bought a PS4 got burned and is trying to make the One seem just as bad. Personally I would wait a few years to buy either system.

    • Daaruz

      And that sounds like denial…

    • Lick my Ballz

      No it sounds more like “Personally I would wait a few years to buy either system” Junior.


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