Overwatch 2 Developer Still Working on Server Issues, Account Merge Bugs Addressed

Login reliability is improved, and players should see fewer disconnections when in-game. There have been no further DDoS attacks since launch.

Posted By | On 06th, Oct. 2022

Overwatch 2

Along with announcing the removal of SMS Protect for existing players in Overwatch 2, the development team addressed other ongoing issues. Some server issues are resolved with no further DDoS attacks, but others are still being addressed. However, the queuing process has been simplified, so expect to see numbers jumping around less.

A server “critical to the login experience” has been patched, which “has increased login reliability.” Another server update will “reduce the occurrences of players being disconnected once they’re already in-game.” As for people dropping out of queues or not being able to log in, the developer noted, “The player database is being overloaded, which cascades and causes a backup in the login system, which eventually leads to some people being dropped out of queues or being unable to log in at all.

“We’re continuing to add nodes to ease the pressure on the player database. The process of adding nodes requires replication of data, which inherently adds pressure to an already stressed system, so we’re doing it slowly to not cause any further disruption as devs and engineers work through separate issues. We are also currently throttling queues to protect the player database as much as we can while we scale – this feels bad in the short-term, but once it’s done, it will greatly improve the experience for players across multiple fronts moving forward.”

Those who merged their accounts may have noticed cosmetics missing from their inventory, whether a few or everything. The issue for half of the reported cases stems from those who haven’t completed the account merge. “This is understandable – one cause for this is due to a bug with the launch build not providing an account merge prompt on some consoles. We rolled out a partial UI fix earlier today to help some console players progress through the account merge flow. However, we are still working on fixes for additional UI issues.”

As for the other cases, the developer noted that it’s “just taking longer than expected for items from the original Overwatch to transfer and populate in Overwatch 2.” No player data has been wiped, but a client-side fix will go live next week. In the meantime, “We are exploring server-side fixes and will provide updates as more information becomes available.” On the positive side, an issue that caused login issues for those who merged console and PC accounts has been resolved.

Another issue caused certain heroes and items to appear locked for existing players. It’s separate from account merge issues and may be due to the First Time User Experience (FTUE) flow “incorrectly being applied to existing players.” If this occurs, log out and log back in, but those who continue to experience the issue are encouraged to open a support ticket.

Overwatch 2 is available for Xbox One, PS4, Xbox Series X/S, PS5, PC, and Nintendo Switch. Check out patch notes here for all of the changes and new features.


Amazing Articles You Might Want To Check Out!



Share Your Thoughts Below  (Always follow our comments policy!)



Keep On Reading!

Gearbox Entertainment Could Also Leave the Embracer Group – Rumor

Gearbox Entertainment Could Also Leave the Embracer Group – Rumor

Saints Row developer Volition also allegedly had an opportunity to go private, but the deal fell through, per ...

Saber Interactive is Leaving the Embracer Group, Going Private in $500 Million Deal – Rumor

Saber Interactive is Leaving the Embracer Group, Going Private in $500 Million Deal – Rumor

The studio can reportedly bring other subsidiaries and will continue to develop Star Wars: Knights of the Old ...

Baldur’s Gate 3 Hotfix 20 is Live, Fixes Issues With Minthara and Halsin

Baldur’s Gate 3 Hotfix 20 is Live, Fixes Issues With Minthara and Halsin

The hotfix also adds crash safeguards for saves that won't load, fixes an infinite loot bug and makes some cha...

WWE 2K24 MyRISE Trailer Teases New Unleashed and Undisputed Storylines

WWE 2K24 MyRISE Trailer Teases New Unleashed and Undisputed Storylines

The new custom storylines feature high drama and voicework from Roman Reigns and Becky Lynch as players leave ...

Cyberpunk 2077 – Patch 2.12 Adds AZERTY Key Rebinding, Fixes Infinite Loading on Xbox

Cyberpunk 2077 – Patch 2.12 Adds AZERTY Key Rebinding, Fixes Infinite Loading on Xbox

All platforms also faced a bug that prevented using the menu, inventory, fast travel, stash and holocalls, but...

Biomutant is Finally Releasing for Switch on May 14

Biomutant is Finally Releasing for Switch on May 14

Experiment 101's post-apocalyptic action RPG is finally getting its long overdue Nintendo Switch release.