EA reacts to ‘Worst Company in America’ poll: ‘We can do better’
Peter Moore defends EA.
EA Chief Operating Officer Peter Moore decides to defend the company in a huge blog post regarding EA’s current position in an online poll that is looking to name the next company for the ‘Worst Company in America’.
Last year, EA actually took the title ahead of Bank of America and AT&T in a contest that was voted for by more than 250,000 people. The contest is being hosted again in 2013 by consumer affairs site The Consumerist.
Here is some of the things Peter Moore stated in his blog
“Are we really the ‘Worst Company in America?’ I’ll be the first to admit that we’ve made plenty of mistakes. These include server shut downs too early, games that didn’t meet expectations, missteps on new pricing models and most recently, severely fumbling the launch of SimCity. We owe gamers better performance than this, he admitted.
“Many continue to claim the Always-On function in SimCity is a DRM scheme. It’s not. People still want to argue about it. We can’t be any clearer – it’s not. Period,” he stated.
“Some claim there’s no room for Origin as a competitor to Steam. 45 million registered users are proving that wrong.
“Some people think that free-to-play games and micro-transactions are a pox on gaming. Tens of millions more are playing and loving those games.”
Moore continues on to conclude, “We are committed to fixing our mistakes. Over the last three weeks, 900,000 SimCity players took us up on a free game offer for their troubles. We owed them that. We’re constantly listening to feedback from our players, through our Customer Experience group, Twitter, this blog, or other sites. The feedback is vital, and impacts the decisions we make.
“Each year EA interacts with more than 350 million gamers; Origin is breaking records for revenue and users; The Simpsons: Tapped Out and Real Racing 3 are at the top of the mobile charts; Battlefield 3 and FIFA are stunning achievements with tens of millions of players; and SimCity is being enjoyed by millions of passionate fans all over the world.
“Every day, millions of people across globe play and love our games – literally, hundreds of millions more than will vote in this contest. So here’s my response to this poll: We can do better. We will do better. But I am damn proud of this company, the people around the globe who work at EA, the games we create and the people that play them,” said Moore.
If you want to read the rest of Peter Moore’s post then head over to his official blog.
How will EA fair Mid 2013 and beyond? Stay tuned on GamingBolt for more news regarding EA’s overall performance for the next few years.