Microsoft is Ending Xbox’s “No Questions Asked” Refund Policy for Cyberpunk 2077

Cyberpunk 2077's recent return to the PlayStation Store seems to have prompted Microsoft to rethink their refund policy.

Posted By | On 23rd, Jun. 2021

Cyberpunk 2077‘s existence has been a rough one, to the point that it’s almost not worth recapping all of the bad news surrounding the game’s release and CD Projekt RED. Almost. But things have been looking up in recent weeks. The game was recently approved for a return to the PlayStation Store, though Sony did slap a warning on the game saying that playing on PlayStation 4 was “not recommended.”

That decision seems to have also prompted Microsoft to announced the end of its “No Questions Asked” refund policy for the game. Unlike Sony, Microsoft continued to sell Cyberpunk 2077 from its digital marketplace, but added a warning (which is still there) stating that “users may experience performance issues when playing this game on Xbox One consoles until this game is updated.” Microsoft did, however, did expand its refund policy for the game, offering “full refunds to anyone who purchased Cyberpunk 2077 digitally from the Microsoft Store, until further notice.”

That’s all ending on July 6th, the company announced today. “The team at CD Projekt Red continues to work hard to improve the experience of Cyberpunk 2077 for Xbox players and has made a number of updates,” Microsoft said in the statement announcing the update. “Given these updates, Microsoft will be returning to our standard digital game refund policy for Cyberpunk 2077 on July 6 for both new and existing purchases.”

Microsoft’s standard digital policy states that “all sales of Digital Game Products are considered final, but we understand there may be extenuating circumstances. When you request a refund for these products, and depending on the purchase or content type in determining refund eligibility, we consider a variety of factors like time since date of purchase, time since release, and use of the product.”


Keep On Reading!

State of Decay 3 Developer Could Face Closure With Impending Xbox Layoffs – Rumor

State of Decay 3 Developer Could Face Closure With Impending Xbox Layoffs – Rumor

Like Double Fine Productions, Ninja Theory and Compulsion Games, Undead Labs may shut down if it doesn't find ...

PlayStation’s Next-Gen Platform Seeks “A Seamless Experience” Enjoyable “Beyond the Living Room”

PlayStation’s Next-Gen Platform Seeks “A Seamless Experience” Enjoyable “Beyond the Living Room”

SIE president Hideaki Nishino says the company aims "to deliver value unique to PlayStation" rather than "serv...

Assassin’s Creed Black Flag Resynced vs Original – 15 More Changes That Stand Out

Assassin’s Creed Black Flag Resynced vs Original – 15 More Changes That Stand Out

Beyond graphics and combat, the changes highlighted in this feature reshape how Black Flag Resynced plays at a...

The Next Ghost Recon Has Become One Big Question Mark

The Next Ghost Recon Has Become One Big Question Mark

It's been almost seven years since the last Ghost Recon, but despite initial promise, the next title seems to ...

College Football 27 Might Finally Make Dynasty Mode The Star

College Football 27 Might Finally Make Dynasty Mode The Star

A couple of iterations later, and we might be getting a Dynasty Mode that builds on its predecessor’s strong...

15 Big Games Launching in July 2026

15 Big Games Launching in July 2026

A deluge of releases awaits in the months leading up to GTA 6, and it all starts in July. Check out all the ke...